Saregama.com mainly has the following sections:
Music Store
Carvaan
Carvaan Go
Carvaan Mini
Music Cards
Gifting
Yoodlee Films
Apps
Blogs
License Songs
You can access Saregama.com on any desktop, laptop, mobile phone and tablets.
Saregama.com is available across the globe on desktops, laptops, Android and iOS based mobile phones and tablets.
For any suggestions or grievances please write to us at feedback@saregama.com Alternatively you can also call us on: 18001027799
Customers successfully completing the tertiary registration & warranty activation through retail/online are applicable of selective promotions from time to time. This is on sole discretion of management and offer may vary from customer to customer
Offer is different for each customer & hence it is not necessary that it will be same as previous customer’s offer
To redeem click on the link provided on the SMS and enter the coupon code provided. This is redeemable only for online channel.
Promo codes are valid for 6-month from the date of purchase or link generation whichever is earlier
Please ask the retailer to register the Carvaan/Mini with your mobile number and activate warranty, despite the customer doesn't get offer, write to our customer care team, with invoice, product serial number and other details
In this section, you can browse through the Saregama catalogue, preview songs for 90 seconds and even get awesome deals.
So that our catalogue is quick and easy to navigate, we have categorized our music collection across genres like Hindi Films, Regional Films, Classical, Devotional, Ghazal & Sufi, Remix, Rabindra Sangeet and Nazrul Geet.
Songs that you have purchased will be listed in the download manager section of our website.
MP3 Format:
HD Format:
You can purchase individual songs and albums in HD format.
Yes. You can access, buy and view the list of purchased content on your desktop, laptop, mobile phone and tablet.
If you are an Android/ Windows user, you will be able to download the songs directly to your mobile phones and tablets
If you are an iOS user, you will have to download the songs from your desktop or laptop and then transfer it to your iphone/ipad.
You will require the internet to access the Saregama Music Store. However, you will be able to playout the downloaded songs even without the internet, from the music library of your mobile device or the download folder of your desktop/ laptop.
If you have not purchased a song, you can preview a song for only 90 seconds on the Saregama Music Store.
Your 90 seconds preview got probably over and hence the song stopped playing.
To listen to the complete song, please purchase and download the song.
You need to login to purchase or download songs. However, you can browse our collection without being logged in.
You can sign in via Facebook, G+, email ID or mobile no.
If you have forgotten your password, please follow the simple steps listed below:
You can sign up and then login interchangeably using any mode Facebook, G+ or email ID, as long as your email ID is the same.
Just like any other website, the cart symbol carries a list of all the content you intend to buy.
To add an item to the cart, go to the song/ album of your choice and click the 'Add' button
Once you are done selecting all the songs/ albums that you wish to buy, go ahead and pay for them in a single transaction from the cart.
You can always choose to remove the item later from the cart if you change your mind.
If you have availed an offer by coupon code, this coupon code will reflect in the cart along with the appropriate discount.
If you have not chosen an offer, click on 'Get a coupon code' button to see a list of available offers.
The number on the cart indicates the total number of songs and albums added to your cart.
To add a song to the cart, follow the simple steps given below:
To add an album to the cart, follow the simple steps given below:
No. You can add a song or album to the cart only once. However, if you have chosen a song in MP3 format you may choose to add the HD format to the cart and vice versa as well.
You can add the song or album to the cart again, only if you have removed it from the cart.
Assuming you login exactly with the same credentials, you will be able to view the items in the cart irrespective of the device you are browsing from.
If you have not logged in, on either one or both the devices, the items in the cart will not be in sync.
Simply click 'X' next to any item to remove it from the cart.
Once you complete your purchase transaction, the songs/ albums, that you have bought, will be listed here.
You can download/ re-download your songs from here. You will be able to see a list of purchased content only if you are logged in.
You may choose to download the songs immediately or at any point in future.
The number on the download manager icon indicates the total number of songs and albums that have been purchased and never downloaded.
Yes. You will need internet connectivity to download the songs that you have purchased.
Yes. You can download any song that you have purchased a maximum of 10 times. If you have exceeded this limit, and wish to download the same song again, you will have to re purchase it.
You can download the songs on to your Android device by following the simple steps listed below:
Yes. The songs that you have downloaded belong to you forever.
The Apple ecosystem doesn't allow an iOS user to download music from any source other than iTunes. Therefore, you can buy a song from the Saregama Music Store but not download it to your iOS device.
If you wish to enjoy your purchased music on your iOS device, you will need to transfer these songs from your desktop/ laptop to your iOS device via iTunes.
Yes. Once you purchase songs from the Saregama Music Store, you own these songs. You can freely transfer these downloaded songs from one device to another.
To buy a song/album from the Saregama Music Store, please follow the simple steps below:
Yes. You can purchase a single song from the album as well.
To buy a single song from the album, please follow the steps below:
The price of the song varies basis the format of the song you choose to buy
No. Every album is priced differently. Albums on the Saregama Music Store range from $3 .
Yes. You can buy both MP3 and HD versions of the same song. Please remember, you will also be charged differently for both the song formats.
No. The prices of the songs and albums remain the same irrespective of the device you are accessing the Saregama Music Store from.
You can choose to pay via via paytm wallet, credit card, debit card, net banking or mobile billing.
Make sure you have spelt the name of the song correctly when you search the Saregama Music Store. If you are still unable to find it, it is probably because that song does not belong to Saregama India Ltd.
If you have downloaded songs/ albums on your desktop or laptop: the songs will be saved to your native download folder.
If you have downloaded songs/albums on your Android device: the songs will be saved to the music folder on your device
If you wish to enjoy your purchased music on your iOS device, you will need to transfer these songs from your desktop/ laptop to your iOS device via iTunes.
Make sure you have spelt the name of the song correctly when you search the Saregama Music Store. If you are still unable to find it, it is probably because that song does not belong to Saregama India Ltd.
The Saregama Music Store currently hosts content that is owned by Saregama India Ltd. Currently Saregama India Ltd. doesn't own any international music label.
Caravan Mini is portable music player that comes with features such as Bluetooth, USB, FM/AM and a collection of 351 hindi songs. The pre-loaded songs on Mini are evergreen hits from legends like Lata Mangeshkar, Asha Bhosle, Mohd. Rafi, Kishore Kumar and Mukesh. You can enjoy your personal collection of songs on Mini speaker via Bluetooth or by plugging in your USB drive. With the option to tune into FM/AM stations, the Mini becomes the perfect all in one music player.
To power on/ off Carvaan mini, press the power button on the top right hand corner of the unit.
Carvaan mini is available in Moonlight Black, Sunset Red, Mint Green, Regal Blue, Sapphire Green and Skyline Blue.
Carvaan mini supports only 1 way bluetooth communication. Hence, you can stream songs stored on your phone or music streaming apps onto Carvaan mini speakers. However, you cannot answer phone calls using the speakers.
Carvaan mini does not come with a remote.
Yes. You can plug in your phone and any other device to Carvaan mini using an AUX cable. Connect the AUX cable from your phone into the AUX IN port on the back panel of Carvaan mini. Songs stored on your phone will now playout on Carvaan mini speakers.
Carvaan mini has 3 modes i.e. Saregama mode, Bluetooth mode and FM/AM mode. To switch to any of these modes, press the corresponding button on Carvaan mini.
Here's a quick summary of what you can look forward to in each of these modes:
When you power on Carvaan mini for the very first time or reset to factory settings, it will automatically be set to the default mode i.e. Saregama mode.
I<>I buttons represent previous/ next respectively. You can press these buttons to go to the next/ previous song in any of the three modes.
You can also, press & hold the I< or>I button on the top panel of Carvaan mini for 3-4 seconds to jump 10 songs backwards or forwards respectively when in Saregama mode or USB mode.
In the FM/AM mode, press the buttons to move to the next/ previous FM/AM stations.
Note:These buttons are disabled in bluetooth mode.
Press the >II button to pause and then re-start play from where you left off.
Press the ‘+’ & ‘-’ button on the top panel of Carvaan mini to increase/ decrease the volume respectively.
When you press the reset button, Carvaan mini will be set to default factory settings. If you have paired any Bluetooth device with Carvaan mini prior to using the reset function, you will need to re-pair the device.
The light indicator signifies that Carvaan mini is being charged. The indicator light will be lit in red, when charging is in progress. This light is automatically turned off when the battery is fully charged.
If Carvaan mini is in use and you see a blue light blinking on the front panel of the unit, it means that the battery is very low. Please connect the unit to a power source immediately to charge it.
If Carvaan mini is in use and you see a steady blue light on the front panel of the unit, it means that the song has been paused.
To pair your mobile phone to Carvaan mini, follow the steps below:
Please note:
You can only stream music from your phone, laptop or any other Bluetooth enabled device to Carvaan mini.
Yes. You can listen to the songs pre-loaded in Carvaan mini by connecting your headphones/ earphones.
You can pull out the antenna to improve reception of local FM stations.
To auto tune FM stations, follow the steps below:
To auto tune AM stations, follow the steps below:
If in FM mode, press FM/AM button again to start AM. If in any other mode press FM/AM button twice to turn on AM
AM stations will play as per broadcast timing. Hence, you could hear an AM station at 2:00 pm IST but couldn't hear it as 4:00 pm.
No. Carvaan mini doesn’t come along with earphones. You can plug in your personal earphones/ headphones.
To play songs from your pen drive on Carvaan mini, follow the steps below:
Please note:
The songs in Saregama mode on Carvaan mini play in a pre-defined order. You can use Previous (I<) and Next (>I) button to move to a song of your choice.
No. You cannot create your own playlist from Saregama's song collection.
Carvaan mini can be purchased from Saregama.com, amazon.com and a few other retails stores in USA.
The standalone weight of the Carvaan mini unit is approximately 258 gms.
The power of Carvaan mini speaker is 3 Watts.
There is no micro SD slot on Carvaan mini.
Carvaan mini has a rechargeable Li-Ion battery with a capacity of 800 mAh.
You can use an adaptor with the rating of 5V, 1A.
Carvaan mini comes along with a USB cord. Connect one end of the USB cord provided to you to an adaptor and the other end to the micro USB port on the back panel of Carvaan mini to charge it.
It takes 1-2 hours to charge Carvaan mini completely. While the battery is being charged, you will be able to see a red colour light next to the power button. This light will automatically turn off when the battery has been fully charged.
A fully charged battery, should last for 4-5 hours of playout time.
Please note, you cannot use Carvaan mini to charge any other device like a mobile phone/ tablet.
You can use a power bank or any Android phone/ tablet charger that has a micro USB cable to charge Carvaan mini.
You can use Carvaan mini while it is being charged.
Carvaan mini is pre-loaded with 351 MP3 songs.
Carvaan mini comprises songs sung by Lata Mangeshkar, Mohammed Rafi, Kishore Kumar, Asha Bhosle and Mukesh. For a full list of songs click: https://www.saregama.com/carvaanmini/legends/songlist
If you are facing an issue with the unit, please write to us on feedback@saregama.com. or call on 18001027799 (9:00 am to 9:00 pm) to report the issue.
Please note: Product unboxing video is mandatory to raise a complaint about missing / damaged (Accessory / Product). The video can be shared on feedback@saregama.com.
A warranty card is typically used to indicate the date of purchase. In case you lose the warranty card, you can provide us with original invoice for Carvaan mini.
To take advantage of the warranty cover, you can provide us with the original invoice for Carvaan mini.
Yes. The warranty on Carvaan mini is applicable only in U.S.A.
If your Carvaan Mini is not functioning properly, please write to us on help@saregama.com . In response, we will send you an email with the address where you can send us the unit back with the original invoice copy. If the warranty is still valid and the product issue meets our warranty policy, we will replace or repair the unit.
Carvaan mini comes with 6 month Carry in warranty.
Warranty will be valid only when the Warranty Card or original Purchase Invoice is presented for service Accessories are not covered under warranty.
No, there is no such facility right now.
The product will be replaced only if the product is still under warranty and the issue is found to be irreparable.
Dead on arrival applies when a newly purchased product does not function at all. In such a case, it will be replaced free of costcost. However, such cases need to be reported within 10 days from the date of receipt of the product. To report such a case, email on feedback@saregama.com. mentioning these details; Name, Serial Number of the unit, issue with the unit.
Dead on arrival doesn't apply to the following cases:
Refund policy of amazon will apply.
Saregama Carvaan Lite is a music player that comes with 3000 pre-loaded MP3 songs from the Saregama catalogue. The songs are categorized by Artistes, Specials & Geetmala.
Artiste category: 30+ channels dedicated to legends like Lata Mangeshkar, Mohammed Rafi, Kishore Kumar, Jagjit Singh etc.
Specials category: 8 channels including Romance, Sad, Happy and Sufi.
Geetmala category: 50 Geetmala channels spanning across five decades of the Geetmala Ki Chaon Mein collection by Ameen Sayani.
You can also enjoy FM / AM channels or listen to your personal collection of music via Bluetooth.
To power on/ off Saregama Carvaan Lite, press the power button on the right hand side.
Saregama Carvaan Lite is available in Royal Blue, Jade Green & Graphite Grey.
There is no call answering feature. Saregama Carvaan Lite supports only Bluetooth pairing and music streaming via the Carvaan speakers.
There is no AUX support. It cannot be connected to an external music player or a device.
Saregama Carvaan Lite has 4 modes i.e. Saregama mode, FM mode, AM mode & Bluetooth mode. To switch between any of these modes, press the ‘Mode’ button once.
Here's a quick summary of what you can look forward to in each of these modes:
When you power on Saregama Carvaan Lite for the very first time or reset it, it will automatically be set to the default mode i.e. Saregama mode.
When you switch to Saregama mode, by default one of the stations from the Artistes category will start playing automatically.
To switch to another category (Specials/ Geetmala), press the corresponding category button located on the front panel.
To change stations within a category, turn the station selector left/ right.
Here's a quick summary of the music that you can enjoy within each category:
This dial is a station selector and allows you to switch between music stations.
Here's how you can use the station selector across different modes:
Note: the station selector is disabled in Bluetooth mode
<> buttons represent the previous/ next respectively.
Here's how you can use these buttons across modes:
Note: <> buttons are disabled in Bluetooth mode.
There is a volume ‘+’ & ‘-‘ button on the right side of Saregama Carvaan Lite. Press the corresponding button for the same.
Here's the list of details shown on the display panel:
Mode indicator
Press & hold the ‘Artistes’ button for 6 seconds & then immediately press the ‘Geetmala’ button for 6 seconds. Saregama Carvaan Lite will be set to default factory settings. In this case, you will need to re-pair your Bluetooth device and re-set the category / FM - AM channel, you would like to listen to.
The light indicator turns Red when the unit is being charged. This light will turn Green once the unit is fully charged.
To pair your mobile phone to Saregama Carvaan Lite, follow the steps below:
Once your mobile phone is paired, the display panel on Saregama Carvaan Lite will show 'BT Device Paired'.
Please note:
You can only stream music from your phone, laptop or any other Bluetooth enabled device to Saregama Carvaan Lite.
There is no USB port on Saregama Carvaan Lite. You can pair your mobile phone / tablet to stream songs on Saregama Carvaan Lite via Bluetooth.
To listen to an FM channel, follow the steps below:
To switch to another FM channel, turn the station selector left/right or press the < > buttons
Catching of external FM signal entirely depends on the strength of the signal in your area. If the location or area where you have kept the Saregama Carvaan Lite has a weak FM signal, there is a possibility that you may face interruption in FM output.
No. Saregama Carvaan Lite does not come with a remote.
Here are the dimensions approx: 21.2 (W), 24.3 (H), 7.8 Cm (D)
The standalone weight of the Saregama Carvaan Lite unit is approximately 1.15 kgs.
The power of Saregama Carvaan Lite speakers is 20 Watts.
There is no Micro SD slot on Saregama Carvaan Lite.
Saregama Carvaan Lite has a rechargeable Li-Ion battery with a capacity of 2000 mAh. Adaptor rating is 5V, 2A.
Saregama Carvaan Lite comes along with a USB Type C charging cable. Connect one end of the USB Type C cable to a 5V, 2A rating adaptor and the other end to the Type C port on the right panel of Saregama Carvaan Lite. Turn on the switch and Saregama Carvaan Lite will start charging, LED indicator will turn ‘Red’ to indicate the same.
It takes 2-3 hours to charge Saregama Carvaan Lite completely. The LED indicator light will automatically turn ‘Green’ when the battery has been fully charged.
A fully charged battery, should last for upto 5 hours of playout time.
If you wish, you can also detach the adaptor and plug the cable into an alternate USB port on your laptop, music system etc. to charge Saregama Carvaan Lite.
Please note, you cannot use Saregama Carvaan Lite to charge any other device like a mobile phone/ tablet.
You can use Saregama Carvaan Lite whilst it is being charged.
A warranty card is typically used to indicate the date of purchase. In case you lose the warranty card, you can provide us with original invoice for Saregama Carvaan Lite.
Once charged completely, enjoy upto 5 hours of playtime.
The warranty covers the following:
To take advantage of the warranty cover, you can provide us with the original invoice of Saregama Carvaan Lite.
Yes. The warranty on Saregama Carvaan Lite is applicable only in India.
We provide doorstep services PAN India. Please call our toll free helpline no. 18001027799 and our customer care representative will raise a service request and arrange a technician visit to your place.
You can also email us at feedback@saregama.com mentioning the details of the device and the issue you are facing. A service request will be raised for you and a technician visit will be arranged at your place.
Additionally, you can also reach out to us via Whatsapp on 8657499000
If your Saregama Carvaan Lite is under warranty, please make sure you provide our technician with a copy of the original invoice.
Saregama Carvaan Lite is pre-loaded with 3000 MP3 songs.
Currently, Saregama Carvaan Lite can be gifted to residents of India only saregama.com.
There is no upper limit on the number of Saregama Carvaan Lites that you can gift. However, you can gift a maximum of 10 units in a single transaction.
If you are based in India, you can pay via UPI, credit card, debit card, net banking or COD.
If you are based outside India, you can only pay via credit card.
To check the status of your order, go to Saregama Carvaan Lite > Track Your Order
Cancellation is allowed only until your order hasn't been dispatched. Your order must have been dispatched and hence, you are unable to cancel it.
To check your order status, go to Saregama Carvaan Lite > Track Your Order
Catching of external FM signal entirely depends on the strength of the signal in your area. If the location or area where you have kept the Saregama Carvaan Lite has a weak FM signal, there is a possibility that you may face interruption in FM output.
The songs play in a random order. The songs cannot be selected manually. Though there is a Previous (<) and Next button (>) in case you want to jump to another song.
No, you cannot create your own playlist though you can play your own songs through Bluetooth.
Saregama Carvaan Lite can be purchased from Saregama.com, Amazon, Flip kart or other ecommerce platforms along with modern retail stores like Croma, Reliance Digital and general trade retailers.
No, there is no such facility right now.
An order placed on saregama.com can be cancelled only before the dispatch of the product. If the product has been dispatched from the warehouse, the order cannot be cancelled. The status of your order can be tracked from the "Track order" option on Saregama.com.
If the order has been dispatched, the "Cancel Order" option will be automatically disabled. No cancellation will be accepted after the product has been dispatched.
"Cancel" order option would be reflected only if your order has not been dispatched yet. In case the order has been dispatched, there will be no option to cancel the order. You can check your order status from track order option.
An order placed on saregama.com can be cancelled only before the dispatch of the product. The cancellation request will be registered immediately.
The amount will be refunded in case of payment through Credit Card, Debit, Net banking and Paytm. The refund will be credited to the same account (credit card/ debit card/ net banking and UPI) from which the payment of your Carvaan was made. It will take approximately 7-21 working days to process the refund.
Warranty will be valid only when the Warranty Card or original Purchase Invoice are presented together for service
The product is non-returnable.
Every product goes through a rigorous testing so the chances of product being defective are negligible. In case the product has any manufacturing defect or software issue, you can reach out to us on our toll-free number 18001027799. A service agent will come to your doorstep and test the product thoroughly against all issues or defects. If any issue found, the defective part will be replaced by the service agent.
In case the product is irreparable attributable to any manufacturing defect, it will be replaced by the service agent.
If you are facing an issue with the unit, please write to us on feedback@saregama.com. or call on 18001027799 (9:00 am to 9:00 pm) to report the issue, Additionally you can reach out to us via Whatsapp on 865749900
Please note: Product unboxing video is mandatory to raise a complaint about missing / damaged (Accessory / Product). The video can be shared on feedback@saregama.com.
You can call our dedicated toll free helpline no. 18001027799 between 9 am to 9 pm from Mon-Sun. Our customer care representative will raise a service request and arrange a technician visit to your place.
You can also send an email to feedback@saregama.com with the device details and issue you are facing. Additionally you can reach out to us via Whatsapp on 865749900. We will arrange a technician visit to your place.
The technician will assess the product for any defects and issues. If the product is within warranty, the faulty parts would be replaced/ repaired free of cost.
In case of technician / spares unavailability in your location, we will arrange to pick up the device from your place and send it to service factory for repair and the repaired device will be delivered back to you.
Any refund will be made only in case the order is cancelled before the dispatch. If the product has been dispatched to the customer, no refund shall be done. The refund will not be applicable in the below scenarios;
You can gift wrap Carvaan for Rs 0 per unit
No. You can choose only one gift wrapping paper for both the units of Carvaan that you have ordered.
Sorry! You cannot change the gift-wrapping paper once you have placed the order.
Currently, we do not have an option to write a personalized message.
Sorry! We currently have only the options displayed on the website.
To activate warranty, SMS the serial no. printed on your Carvaan. SMS 'SC Serial No.' to 5676784
Saregama Carvaan Lite comes with 6 months warranty. The start of a warranty is determined basis the date of invoice. Free warranty is valid for upto 6 months from the date of purchase against any manufacturing defect. Warranty does not cover physical damage.
Saregama Carvaan Lite comes with a 6 months warranty. Any issue occurring after the applicable warranty period will be treated as out of warranty.
After six months of the purchase, any service related issue will be treated as an out of warranty case and will be serviced basis the applicable service charge and price of spares applicable at that point of time.
Serial number is mandatory for activating and availing the warranty of Saregama Carvaan Lite. Please note that warranty will stand invalid if the unit is found without a genuine serial number. The product will be treated as a non-genuine product and will not be considered by Saregama either for in warranty repair or out of warranty. In such a case, Saregama advises you to please return the product to the seller and take a product that has an intact serial number. A serial number is put up on the outer box as well as the bottom of the unit.
If your Carvaan is out of warranty, please drop an email to feedback@saregama.com . A company representative will connect with you and share the process for further action.
Invoice is mandatory to avail the warranty. In case the invoice is not available, the complaint/ service request will be considered as out of warranty. A technician visit / repair service will be arranged, and charges will be applicable for out of warranty service. The service will be chargeable as per the applicable service charge and price of spares at that point of time.
In case, the order was placed online on any website where Carvaan is listed (any marketplace), then you can present the bill received on email.
You can also call our toll-free helpline no. 18001027799, additionally you can reach out to us via Whatsapp on 865749900 and our customer care representatives will advise you on the warranty status if you can provide them serial number of your Carvaan.
You can call our toll-free helpline no. 18001027799 or you can reach out to us via Whatsapp on 865749900 and our customer care representatives will advise you on the warranty status if you can provide them serial number of your Carvaan.
If the serial number is also unavailable, the complaint/ service request will be considered as out of warranty. A technician visit / repair service will be arranged and charges will applicable for out of warranty service. The service will be chargeable as per the applicable service charge and price of spares at that point of time.
No, you don’t need to carry the product to the service centre for any issues.
We provide doorstep services PAN India. The allotted technician will visit your place to fix the issue as per the appointment schedule. In case if there is a spare / technician unavailability in your location then we will arrange to pick the product from your place and send it to our service factory for service. The product will be delivered back to you after repair.
The price of the required spare for the service will be informed by technician after assessing the device.
Physical damage will not be serviced under warranty or out of warranty period.
Carvaan Mini+ is portable music player that comes with features such as Bluetooth, USB, Built-in mic for handsfree calling, FM/AM, Aux in and a collection of 1000 Hindi songs. The pre-loaded songs on Mini+ are evergreen hits from legends like Lata Mangeshkar, Asha Bhosle, Mohd. Rafi, Kishore Kumar and Mukesh. You can also answer/disconnect calls directly through the speaker in Bluetooth mode and talk for hours at ease with its in-built mic feature. Priced at Rs. 3990, you can enjoy your personal collection of songs on Mini+ speaker via Bluetooth or by plugging in your USB drive or connecting your phone/other device through Aux in. With the option to tune into FM/AM stations, the Mini+ becomes the perfect all in one music player.
To power on/ off Carvaan Mini+,Long press the power button on the top right hand corner of the unit.
Carvaan Mini+ is available in Vintage Brown Colour.
Yes, you can answer/disconnect or reject calls via bluetooth by using the play/pause button on the speaker. Press (>II) once to answer/disconnect call. Press (>II) and hold for 3 seconds to reject call.
Carvaan Mini+ does not come with a remote.
Yes. You can plug in your phone and any other device to Carvaan Mini+ using an AUX cable. Connect the AUX cable from your phone into the AUX IN port on the back panel of Carvaan Mini+. Songs stored on your phone can now be played on Carvaan Mini+ speakers.
Carvaan Mini+ has 3 modes i.e. Saregama mode, Bluetooth mode and FM/AM mode. To switch to any of these modes, press the corresponding button on Carvaan Mini+.
Here's a quick summary of what you can look forward to in each of these modes:
When you power on Carvaan Mini+ for the very first time or reset to factory settings, it will automatically be set to the default mode i.e. Saregama mode.
I< >I buttons represent previous/next respectively. You can press these buttons to go to the previous/next song in any of the three modes.
You can also, press & hold the I< or >I button on the top panel of Carvaan Mini+ for 3-4 seconds to jump 10 songs backwards or forwards respectively when in Saregama mode or USB mode.
In the FM/AM mode, press the buttons to move to the previous/next FM/AM stations.
These buttons are disabled in bluetooth mode.
Press the >II button to pause and then re-start play from where you left off.
Press the ‘+’ & ‘-’ button on the top panel of Carvaan Mini+ to increase/decrease the volume respectively.
When you press the reset button, Carvaan Mini+ will be set to default factory settings. If you have paired any Bluetooth device with Carvaan Mini+ prior to using the reset function, you will need to re-pair the device.
The light indicator signifies that Carvaan Mini+ is being charged. The indicator light will be steady Red while charging and will be automatically turned off once the unit is fully charged.
If Carvaan Mini+ is in use and you see a red light blinking on the front panel of the unit, it means that the battery is very low. Please connect the unit to a power source immediately to charge it.
If Carvaan Mini+ is in use and you see a blue light on the front panel of the unit, it means the following :
The 'Saregama Carvaan' app is to be used along with the Carvaan Mini+. This app enables you to browse through the library of 1000 songs that is pre-loaded on the unit. In addition, the app allows you to search for your favourite song or even create playlists of your choice.
Use one of the options below for help with downloading the app:
Go to Google Play store/ Apple App store and search for the ‘Saregama Carvaan’ app to download the app.
Click for a direct link to the app on your app store
You can connect the app and the Carvaan Mini+ by following the steps below:
Yes. The same app will work for both the units. To switch between units, follow the steps below:
Note: both your Carvaan units need to be app compatible
To pair your mobile phone to Carvaan Mini+, follow the steps below:
Please note:
You can only stream music from your phone, laptop or any other Bluetooth enabled device to Carvaan Mini+.
Songs pre-loaded in Carvaan Mini+ cannot be played on mobile phone.
Yes. You can listen to the songs pre-loaded in Carvaan Mini+ by connecting your headphones/earphones at the 3.5mm Aux port.
You can pull out the antenna to improve reception of local FM stations.
To auto tune FM stations, follow the steps below:
To auto tune AM stations, follow the steps below:
If in FM mode, press FM/AM button again to start AM. If in any other mode press FM/AM button twice to turn on AM
AM stations will play as per broadcast timing. Hence, you could hear an AM station at 2:00 pm IST but couldn't hear it as 4:00 pm.
No. Carvaan Mini+ doesn’t come along with earphones. You can plug in your personal earphones/headphones.
To play songs from your pen drive on Carvaan Mini+, follow the steps below:
Please note:
The songs in Saregama mode on Carvaan Mini+ play in a pre-defined order. You can use Previous (I<) and Next (>I) button to move to a song of your choice.
You can connect Mini+ via ‘Carvaan’ app and create your own playlist from the pre-loaded 1000 songs.
Carvaan Mini+ can be purchased from Saregama.com, amazon.in, modern retail stores like Croma, Reliance Digital and others.
The standalone weight of the Carvaan Mini+ unit is approximately 375 gms.
The power of Carvaan Mini+ speaker is 5 Watts.
There is no micro SD slot on Carvaan Mini+.
Carvaan Mini+ has a rechargeable Li-Ion battery with a capacity of 2200 mAh.
You can use an adaptor with the rating of 5V, 1A.
Carvaan Mini+ comes along with a Type-C cord. Connect one end of the cord provided to you to an adaptor and the other end to the Type-C port on the side panel of Carvaan Mini+ to charge it.
It takes 3-4 hours to charge Carvaan Mini+ completely. While the battery is being charged, you will be able to see a steady red light above the charging port on the side panel. This light will automatically turn off when the battery has been fully charged.
A fully charged battery, should last for 4-5 hours of playout time.
Please note, you cannot use Carvaan Mini+ to charge any other device like a mobile phone/tablet.
You can use a power bank or any Android phone/tablet charger that has a Type-C cable to charge Carvaan Mini+.
Yes, you can use Carvaan Mini+ while it is being charged.
Carvaan Mini+ is pre-loaded with 1000 MP3 songs.
Carvaan Mini+ comprises songs sung by Lata Mangeshkar, Mohammed Rafi, Kishore Kumar, Asha Bhosle and Mukesh. For a full list of songs click: https://www.saregama.com/carvaanmini /plus
Currently, Carvaan Mini+ can be gifted to residents of India only.
Yes. You can gift more than one Carvaan Mini+ per transaction. However, you can gift a maximum of 10 units of the same colour at one go.
If you are based in India, you can pay via PayMm wallet, credit card, debit card, net banking or COD.
If you are based outside India, you can only pay via credit card.
To track the status of your order, go to Carvaan Mini+ > Buy Now > Track Your Order
You can cancel an order only prior to dispatch.
To check your order status, go to Carvaan Mini+ > Buy Now > Track Your Order
Refunds will be credited to the respective account if payment was made via credit card, debit card, net banking or PayTM. It will take approximately 7-21 working days to process the refund.
Carvaan Mini+ comes with 6 month Carry in warranty.
Warranty will be valid only when the Warranty Card or original Purchase Invoice is presented.
The warranty covers the following:
If you are facing an issue with Carvaan Mini+, please write to us on feedback@saregama.com or call on 18001027799 (9:00 am to 9:00 pm) or WhatsApp us on 8657499000. This is applicable for your purchase from any retail store / shop / e-commerce website.
A warranty card is typically used to indicate the date of purchase. In case you lose the warranty card, you can provide us with original invoice for Carvaan Mini+.
To take advantage of the warranty cover, you can provide us with the original invoice for Carvaan Mini+.
Yes. The warranty on Carvaan Mini+ is applicable only in India.
If you are facing any trouble with Carvaan Mini+, you can email us on feedback@saregama.com or call us on 18001027799 (9:00 am to 9:00 pm) or WhatsApp us on 8657499000 and we will guide you on the next steps.
Carvaan Mini+ comes with 6 month Carry in warranty.
Warranty will be valid only when the Warranty Card or original Purchase Invoice is presented.
No, there is no such facility right now.
The product will be replaced only if the product is still under warranty and the issue is found to be irreparable.
Dead on arrival applies when a newly purchased product does not function at all. In such a case, it will be replaced free of cost by our service centre. To report such a case mail as on feedback@saregama.com . or call us on 18001027799 (9:00 am to 9:00 pm) or WhatsApp us on 8657499000.
If the product is found defective after checking by the service centre then a new product or equivalent product will be issued against the faulty product. Under all circumstances, the decision whether Product is DOA or not rests solely with Saregama.
Dead on arrival doesn't apply to the following cases:
Any refund will be made only in case the order is cancelled before the dispatch. If the product has been dispatched to the customer, no refund shall be done.
Sleep by Saregama Carvaan is a portable Music player with 20 pre-loaded soothing tracks which relaxes your mind & body that helps you sleep better. It also has a Aux out port through which you can connect your headphones / earphones.
You can power on the unit by turning the dial anti-clockwise. A click sound will indicate the unit is turned on. The same dial will be used to increase / decrease volume of the unit.
Sleep by Saregama Carvaan is pre-loaded with 20 soothing tracks.
No, the unit does not have a Bluetooth function.
When you press the 'M' button, Sleep by Saregama Carvaan will move one song to the next song.
You can use the silicone strap to carry the unit along with you, the strap can be attached to the unit directly.
Sleep by Saregama Carvaan comes along with a Micro - USB cord. Connect one end of the cord provided to you to an adaptor and the other end to the Micro - USB port on the back panel of Sleep by Saregama Carvaan to charge it.
You can use any other Micro-USB cable with a power bank or any Android phone/tablet charger that has a Micro-USB cable to charge Sleep by Saregama Carvaan
Auto-off timer function gives you an option to set the unit for 15/30/60 mins on any particular song, the unit will automatically turn off after the selected duration is played.
You need to manually turn on the unit again to use it.
No, as the unit supports Aux out & not Aux in, you cannot connect your Phone / Tablet to Sleep by Saregama Carvaan to play songs of your choice, you can however connect your earphones / headphones via the Aux out port & listen to the pre-loaded tracks
Sleep by Saregama Carvaan comes with 6 months warranty. Warranty will be valid only when the Warranty Card or original Purchase Invoice is presented.
The warranty covers the following:
If you are facing an issue with Sleep by Saregama Carvaan ,please write to us on feedback@saregama.com or call on 18001027799 (9:00 am to 9:00 pm) or WhatsApp us on 8657499000. This is applicable for your purchase from any retail store / shop / e-commerce website.
Sleep by Saregama Carvaan comes with 6 months warranty. Warranty will be valid only when the Warranty Card or original Purchase Invoice is presented.
Saregama reserves the right to decline warranty service, if the above documents are not presented or if the information contained is incomplete or the Warranty Card is found to be tampered with
This Warranty shall not cover any damages resulting from un-authorized adaptations or adjustments to the product
This Warranty will be void if the serial no. on the product has been altered, removed or defaced
This Warranty does not cover damage caused to the product due to improper usage by the customer or incorrect connection of the product to any external equipment which not approved by Saregama. Any deficiency in product performance due to signal reception through third party equipment or third party software will not be under the purview of this warranty
This Warranty does not apply to normal wear and tear to the memory card, speaker, battery and display panel if the product is used in commercial, business, industrial, educational or rental applications
This Warranty shall not apply to damages caused to the product by accident, lightening, fire, water or liquid spillages, sudden drops, excessive shock or any external cause beyond Saregama's control and/or any damage caused due to tampering of the product by an unauthorized agent
This Warranty does not cover liability for loss of data. If the content of the memory is altered, deleted, or in any way modified, Saregama shall not be responsible and if serviced under warranty, the product will be returned configured as originally purchased
Saregama reserves the right to replace the defective part with an equivalent and/or reconditioned unit
In case of an Online purchase / purchase through any retail store / shop, customer can report the issue by calling our Toll Free no. 18001027799 and emailing us the copy of the invoice on feedback@saregama.com or can directly email the issue on feedback@saregama.com with the copy of the invoice.
Once a complaint is received with a valid invoice copy, pickup and delivery of the product will be arranged by Saregama. The replacement will be offered at no additional charges
Warranty period i.e. 6 months from date of purchase and will be accepted only if the invoice is shared with Saregama while raising a warranty claim.
In absence of a valid invoice, product will be considered out of warranty.
In case of out of warranty, the service charges to be borne by the customer are as follows:
After repairs/replacement, warranty will remain only for the unexpired period of the warranty. No extension of warranty period will be done
Saregama Sleep by Saregama Carvaan Policy will retain any replaced part/s or component/s
The company's obligation shall be limited to repair or providing replacement of part/s only with maximum claim/s, if entertained by the company, limited to the purchase price
Technological advances and Product availability status may result in your receiving a replacement product with a lower selling price than the original Product you purchased. Product equivalence will be determined by solely by Saregama
The warranty is issued at Kolkata, and Courts at Kolkata shall have exclusive jurisdiction over matters covered or flowing from this warranty.
No, there is no such facility right now.
The product will be replaced only if the product is still under warranty and the issue is found to be irreparable.
Dead on arrival applies when a newly purchased product does not function at all. In such a case, it will be replaced free of cost by our service centre. To report such a case mail as on feedback@saregama.com. or call us on 18001027799 (9:00 am to 9:00 pm) or WhatsApp us on 8657499000.
If the product is found defective after checking by the service centre then a new product or equivalent product will be issued against the faulty product. Under all circumstances, the decision whether Product is DOA or not rests solely with Saregama. Dead on arrival doesn't apply to the following cases:
Any refund will be made only in case the order is cancelled before the dispatch. If the product has been dispatched to the customer, no refund shall be done.
A: Saregama Carvaan Bhakti - Plug Play is a portable music player that comes with features like pre-loaded songs & Bluetooth. The collection of 25 pre-loaded songs as per various deities, along with an option to play any song on loop. You can also enjoy your personal collection of songs on the music player by connecting your phone / tablet via Bluetooth. Saregama Carvaan Bhakti - Plug Play operates without any in-built battery which eliminates the need to charge the music player before use. You can simply plug the music player in a power socket & enjoy your favourite music. It is compatible with an Indian socket plug.
A: Saregama Carvaan Bhakti - Plug Play is pre-loaded with 25 Devotional songs as per various deities.
A: To Power on Saregama Carvaan Bhakti - Plug Play, just plug it into an Indian standard socket & turn the switch on. It will start playing right away.
A: Saregama Carvaan Bhakti - Plug Play has 2 modes. i.e. Saregama mode & Bluetooth mode. To switch to any of these modes, press the mode button once.
A: () button represents ‘Loop’ button. You can press the button once to play any song on loop, press the button again to turn off loop.
Press the >II button to pause and then re-start plays from where you left off.
Press the ‘+’ & ‘-’ button on the side panel of Saregama Carvaan Plug - Bhakti to increase/decrease the volume respectively.
You can only stream music from your phone, laptop or any other Bluetooth enabled device to Saregama Carvaan Bhakti - Plug Play.
Songs pre-loaded in Saregama Carvaan Bhakti - Plug Play cannot be played on mobile phone.
No, Saregama Carvaan Bhakti - Plug Play does not support FM / AM.
Saregama Carvaan Bhakti - Plug Play does not come with a remote.
No, as there is no Aux port on Saregama Carvaan Bhakti - Plug Play, you cannot connect earphones / headphones to the music player.
Saregama Carvaan Bhakti - Plug Play is available in Devotional Orange Colour.
Saregama Carvaan Bhakti - Plug Play supports only 1-way bluetooth communication. Hence, you can stream songs stored on your phone or music streaming apps onto Saregama Carvaan Bhakti - Plug Play speakers. However, you cannot answer phone calls using the speakers.
No. Saregama Carvaan Bhakti - Plug Play does not support an Aux port, however it does support Bluetooth to connect any external device to play songs
A: No, there is no auto on/off timer in Saregama Carvaan Bhakti - Plug Play
Yes. The warranty on Saregama Carvaan Bhakti - Plug Play is applicable only in India.
A warranty card is typically used to indicate the date of purchase. In case you lose the warranty card, you can provide us with original invoice for Saregama Carvaan Bhakti - Plug Play.
To track the status of your order, go to Saregama Carvaan Plug Play > Buy Now > Track Your Order
You can cancel an order only prior to dispatch.
To check your order status, go to Saregama Carvaan Plug Play > Buy Now > Track Your Order
Refunds will be credited to the respective account if payment was made via credit card, debit card, net banking or PayTM. It will take approximately 7-21 working days to process the refund.
Saregama Carvaan Plug Play comes with 6 months warranty.
Warranty will be valid only when the Warranty Card or original Purchase Invoice is presented.
Saregama Carvaan Plug Play comes with 6 months warranty.
Warranty will be valid only when the Warranty Card or original Purchase Invoice is presented.
The warranty covers the following:
If you are facing an issue with Saregama Carvaan Plug Play, please write to us on feedback@saregama.com or call on 18001027799 (9:00 am to 9:00 pm) or WhatsApp us on 8657499000. This is applicable for your purchase from any retail store / shop / e-commerce website.
A warranty card is typically used to indicate the date of purchase. In case you lose the warranty card, you can provide us with original invoice for Saregama Carvaan Plug Play
To take advantage of the warranty cover, you can provide us with the original invoice for Saregama Carvaan Plug Play.
No, there is no such facility right now.
Dead on arrival applies when a newly purchased product does not function at all. In such a case, it will be replaced free of cost by our service centre. To report such a case mail as on feedback@saregama.com . or call us on 18001027799 (9:00 am to 9:00 pm) or WhatsApp us on 8657499000.
If the product is found defective after checking by the service centre then a new product or equivalent product will be issued against the faulty product. Under all circumstances, the decision whether Product is DOA or not rests solely with Saregama.
Dead on arrival doesn't apply to the following cases:
Any refund will be made only in case the order is cancelled before the dispatch. If the product has been dispatched to the customer, no refund shall be done.
To know if a song belongs to Saregama, please follow the simple steps listed below:
To license the songs that belong to Saregama, follow the simple steps listed below:
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